An SPF record is a type of Domain Name System (DNS) record that identifies which mail servers are authorized to send email on behalf of your domain. SPF records help to reduce the risk of your emails being marked as spam because they allow recipients to verify that the email is coming from a legitimate source.

How to Set Up SPF for Freshdesk

• Go to your domain registrar’s website.
• Sign in to your DNS administration interface.
• Go to your DNS configuration settings and look for TXT or SPF records in the Zone file.

Should you already have an SPF record,

• Include the following mechanism in your record: include:email.freshdesk.com

• In that case, your new record will be: v=spf1 include:._spf.google.com include:email.freshdesk.com ~all If your prior record was v=spf1 include:._spf.google.com ~all

If you don’t already have a record with SPF,

• The Freshdesk SPF record should be published as follows: v=spf1 include:email.freshdesk.com ~all

With Skysnag, you can easily manage Freshdesk’s SPF records without having to go to your DNS. This allows Freshdesk’s SPF record to propagate instantly, and autonomously always pass SPF alignment.

Sign up for a free trial today to see how it works for your domain.

For more information on setting up Freshdesk’s SPF, you can refer to their reference documentation.

You can use Skysnag’s free SPF Checker to check the health of your SPF record here:

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