DomainKeys Identified Mail (DKIM) is an email authentication system designed to detect email spoofing. It allows organizations to take responsibility for transmitting a message, while providing a mechanism to verify that the message was not altered during transit.  DKIM uses cryptographic signatures and public-key infrastructure to verify that an email message has not been altered during transit, and that it truly came from the claimed sender. Email senders can use DKIM to sign their messages by adding a DKIM-Signature header field to the messages. Email receivers can then use the public key published in the DNS to verify the signature and check that the message has not been tampered with. 

Steps to Configure DKIM for Surveypal

Using the subdomain name, add the following DKIM as a TXT entry to your DNS: k1. domainkey

The DNS’s DKIM record includes:

v=DKIM1; k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDutgkyyiKfcVfwizKmTF71EYhm0pr9rRw5PwDQv1h3ytLcbqX30V/IVtgALy1vOQXh6tpJCtbEwhwUZlfsw/3quLd6LQ2Px6PFgBrRsv+85PSPo0SdoTC8cSJKuWRNgh6N7qA+F2WGmOADu7DssysVHz5kAcuTdjHzPi5JHg/nYQIDAQAB

If you are sending emails from your own servers rather than Surveypal, you can produce your DKIM key pair using our free DKIM record generating tool.

How to Get Your DKIM Public Key Available for Surveypal

1. Sign in as the administrator to your DNS provider’s administration console.
2. Go to the DNS records section of each of your domains.
3. Depending on the type of DKIM record that has been provided to you, generate a TXT or CNAME record.
4. Copy and paste the hostname and value
5. Save your record’s modifications and wait 48–72 hours for your DNS to take effect.

You can use Skysnag’s free DKIM Checker to check the health of your DKIM record here

Enable DMARC for your domains to protect against spoofing. Sign up for a free trial today!

For more information on Surveypal DKIM setup, you can refer to their reference documentation

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