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How to Set Up DKIM for Microsoft Dynamics 365?

October 12, 2023  |  2 min read
Microsoft Dynamics 365

DKIM is specified in RFC 6376, and it is used by a number of email service providers, including Google, Yahoo, and Microsoft.DKIM is designed to address some of the flaws in the existing email system, such as spoofing, phishing, and message tampering. It allows email senders to digitally sign their messages in a way that can be verified by email receivers. This allows receivers to verify that the message truly came from the sender, and has not been tampered with.

How to Set Up DKIM for Microsoft Dynamics 365?

  • Go to Dynamics 365 and log in.
  • Activate domain authentication under Settings > Email marketing.
  • Click “New” on the command bar.
  • begin the procedure for adding a new domain.
  • When a new authenticated domain record appears, you must do the following:
  1. Enter the domain name for which you want to enable DKIM. Please enter the domain name for example yourdomain.com without the https:// or www.
  2. The checkbox next to “Enable for email sending” should be selected.
  3. Next to “Enable for forms hosting,” click the box.
  • From the command bar, click “Save.”
  • As the page immediately reloads, Dynamics 365 saves your brand-new record and generates a set of DKIM keys for the domain you’ve specified.
  • To host your DKIM record in your DNS, get in touch with your DNS provider. If you have access to your DNS, you can also publish the records independently.
  • Once finished, return to Dynamics 365 and select the Confirm DNS registration box. By doing this, D365 will be able to confirm that DKIM has been successfully added to your domain.

You will get a confirmation mail from D365’s support staff following a successful registration. Since the registration process can take up to 24 hours, try again later if you don’t get the confirmation immediately away.

Use our free DKIM record lookup tool to validate the published DKIM record.

Enable DMARC for your domains to protect against spoofing. Sign up for a free trial today!

For more information on Microsoft Dynamics 365 DKIM setup, you can refer to their reference documentation

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