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How To Configure DMARC In Xneelo

November 8, 2024  |  2 min read
DMARC record configuration for Xneelo

This guide will help you add a Skysnag DMARC CNAME record using Xneelo’s DNS management system. Once configured, Skysnag will manage your DMARC policies, helping protect your domain from phishing attacks and email fraud.

Note: To successfully apply the instructions below, you must have a Skysnag account. If you haven’t created one yet, click here to do so.

Step 1: Log in to Your Xneelo Account

  1. Visit the Xneelo website.
  2. Log in to the Client Area with your account credentials.
  3. Once logged in, navigate to the Domains section and select the domain you want to manage.

Step 2: Access the DNS Settings

  1. In the Domains section, click on the domain you wish to configure.
  2. Go to Manage DNS to access the DNS settings for that domain.

Step 3: Add the CNAME Record for DMARC

  1. In the DNS management page, click Add DNS Record.
  2. Select CNAME as the record type.
  3. Enter the following details:
  • Host/Name: Enter _dmarc (this is for DMARC purposes).
  • Points to/Target: Enter {your-domain-name}.protect._d.skysnag.com. Replace {your-domain-name} with your actual domain name, for example: example.com.protect._d.skysnag.com.
  • TTL: Leave it at the default or choose Automatic for quicker propagation.
  1. Click Save to add the CNAME record.

Step 4: Wait for DNS Propagation

  1. After saving the CNAME record, DNS propagation can take anywhere from a few minutes to 24 hours.

Step 5: Verify the Skysnag CNAME Record

  1. Log in to your Skysnag dashboard.
  2. Locate the domain where you added the CNAME record.
  3. Click the Verify button to confirm the Skysnag DMARC CNAME record has been successfully configured.
  4. Once verified, Skysnag will automatically manage your DMARC policies and provide email security reports.

Troubleshooting Tips

  • CNAME Record Not Propagating? Ensure that the CNAME record values are correct and allow up to 24 hours for full DNS propagation.
  • Existing DMARC TXT Record Conflict? If you already have a DMARC TXT record, consider removing or updating it to avoid conflicts with the new Skysnag CNAME record.
  • Need Help from Xneelo? Xneelo offers customer support and a detailed help center to assist with DNS configuration issues.

By following these steps, you’ve successfully added the Skysnag DMARC CNAME record to your domain using Xneelo. Skysnag will now manage your DMARC policies and email security, ensuring your domain is protected from phishing attacks and email fraud.

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