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How To Configure DMARC In Shopify

November 10, 2024  |  2 min read
DMARC record configuration for Shopify

This guide will walk you through adding a Skysnag DMARC CNAME record to your domain using Shopify’s DNS management system. Once configured, Skysnag will manage your DMARC policies, enhancing email security and protecting your domain from phishing attacks and email fraud.

Note: To successfully apply the instructions below, you must have a Skysnag account. If you haven’t created one yet, click here to do so.

Step 1: Log in to Your Shopify Account

  1. Visit the Shopify website.
  2. Log in using your account credentials.
  3. From the Shopify dashboard, go to Settings (bottom left corner).

Step 2: Access the Domains Section

  1. In Settings, click on Domains to access the domain management section.
  2. Select the domain you want to manage or connect a new domain if you haven’t added one yet.

Step 3: Access DNS Settings for Your Domain

  1. Next to your domain name, click Manage.
  2. Scroll down to the DNS settings section where you can view, add, or modify DNS records.

Step 4: Add the CNAME Record for DMARC

  • In the DNS settings section, click Add Custom Record.
  • Select CNAME Record as the record type.
  • Fill in the following details:
    • Name/Host: Enter _dmarc (this is for DMARC purposes).
    • Points to/Target: Enter {your-domain-name}.protect._d.skysnag.com. Replace {your-domain-name} with your actual domain name, e.g., example.com.protect._d.skysnag.com.
    • TTL: Leave the default setting or choose Automatic for quicker propagation.
  • Click Confirm to save the new CNAME record.

Step 5: Wait for DNS Propagation

  1. Once you’ve added the CNAME record, DNS propagation may take a few minutes to 24 hours.

Step 6: Verify the Skysnag CNAME Record

  1. Log in to your Skysnag dashboard.
  2. Locate the domain where you added the CNAME record.
  3. Click the Verify button to confirm that the Skysnag DMARC CNAME record is properly configured.
  4. Once verified, Skysnag will automatically manage your DMARC policies and generate email security reports.

Troubleshooting Tips

  • CNAME Record Not Propagating? Ensure the CNAME record values are correct and allow up to 24 hours for DNS propagation.
  • Existing DMARC TXT Record Conflict? If you have a DMARC TXT record, consider removing or updating it to avoid conflicts with the Skysnag CNAME record.
  • Need Help from Shopify? Shopify provides customer support and a detailed knowledge base to assist with DNS management.

By following these steps, you’ve successfully added the Skysnag DMARC CNAME record to your domain using Shopify. Skysnag will now manage your DMARC policies and email security, ensuring your domain is protected from phishing attacks and email fraud.

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